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Frequently Asked Questions

You do not need an account to place an order. However, creating an account allows you to better manage your orders on Cart Noir

We accept:

Visa

Mastercard

American Express

Stripe

Order dispatch times may vary from vendor to vendor or even product to product. 

When you place your order you will receive a delivery window based on your shipping preference.

RETURN POLICY


Last updated 25/06/2020



Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.


RETURNS


All returns must be in compliance with the stipulations of the vendor at purchase. Please note that some items are non refundable. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS


To return an item, place the item securely in its original packaging and mail your return to the address provided on the return label, which will be provided once your return has been approved.




REFUNDS


After receiving your return and inspecting the condition of your item, the vendor will process your return. Please allow at least 10 days from the receipt of your item to process your return.


EXCEPTIONS    


For defective or damaged products, please contact the vendor with the contact info provided to arrange a refund or exchange. 

        



QUESTIONS


If you have any questions concerning our return policy, please contact us at: 

contact @cartnoir.shop